High Speed Connectivity

High-speed connectivity is crucial to the success, perhaps even the survival, of your retail locations in today’s fiercely competitive marketplace.

The process of connecting and servicing all of your retail locations across the country - whether they require DSL, cable, ISDN, satellite or wireless connections - is as simple as making one call. Through our close association with Connections Canada Inc. and Rogers Business Solutions, Open Channels offers the most extensive and reliable high-speed network in the country, with fully managed services, at the lowest possible price.

We are your single point of contact for all connectivity services, providing high speed connectivity to your retail locations along with fully managed services that include:

1. Service Level Agreement (SLA)
2. Single Point of Contact for all support issues, ordering, billing issues, general inquires and escalations
3. 7/24/365 individual retail location line monitoring; every 60 seconds
4. Proactive initiation and resolution of service issues
5. All required network hardware
6. Provisioning services
7. VPN and router set-up
8. On-site installation
9. Direct-to-store help desk technical support
10. On-site hardware support
11. A single monthly bill to head office, with usage logs per site
12. Online management tools

Contact us for more information on our High Speed Connectivity services.